Yes, you heard right. It is like having your own online butler!

Offering unique, personable, on-demand, top-level online media services to small and mid-sized businesses. Focused on trust, integrity and conscious B2B relationships.

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About

Hello. My name is Tatiana. I’ve been an Online Media Specialist for over 18 years.

In one of my previous life, I was a jewelry designer & reseller looking to get a website for my business. I had no idea how to get started, I was hoping for a savvy web Genie to drop into my life, get inside my head and download the exact project scope so I didn’t have to explain or execute – call me when it’s done. I was a one-person business wearing all hats, and just needed to delegate this monumental part of the biz to someone who:

  • I trusted
  • Was creative as well as methodical
  • A good communicator
  • Accountable
  • Took the lead confidently so I could forget and move onto other things
  • Taught me the basics so I would be able to manage my own updates; independence was a huge must for me

Tall order? Sounds familiar? Remember Genie? Right.

I searched around for a while, didn’t get a match, felt overwhelmed, and with all the other aspects of the business tugging at me, I set the project aside for a later date. In that gestation period – and no magic lamp in sight – I decided to reframe the project’s blueprint and scale back on my expectations: I would hire someone qualified enough to build a basic framework with just a handful of pages. I also decided that I would learn code, design, marketing and SEO and take on the reigns myself (remember Napoléon Bonaparte? “If you want something done, do it yourself”).

Fast forward: the plan was a success, it was incredibly overwhelming to branch out in a new direction with my focus, not only that, but learn an entirely new language. Onward, goal accomplished, check! In the process, I fell in love with the digital world. I loved that I could engage both sides of my brain between design and coding, and I especially loved the immediate satisfaction of creating something, pushing a button, and voilà! So I kept studying while pressing on with my jewelry business, while freelancing web services, and eventually starting my online media business, serving small to mid-size businesses. Word carried quickly and in a short time I had a flourishing boutique-style biz going. I took so much satisfaction in helping solve my client’s online needs because I understood the challenges from personal experience. I also really enjoyed the close relationships that inevitably evolved from working with small business owners. And still do.

In a desire to challenge my skills, I decided I wanted to work with other online professionals. Eventually downsized my business to take an opportunity as online producer with my local newspaper publishing company. In 2 months I went from producer to manager of the online department. Here I go again wearing many hats, this time gigantic ones. This was the first time I worked alongside a team of dedicated professionals and found it incredibly fulfilling. I had the privilege to collaborate on a daily basis with reporters, editors, photo journalists, designers, marketing team… From there I went on to pursue other opportunities in online publishing. I worked with a few notable independent financial publishers, a roster of independent + international schools as project/account manager for their student’s portal development + staff training, and as of late, podcast production.

So here I am, full circle. Only now, 20+ years later, much has changed. I’ve been through all the trends. The challenge I see now for a small business looking to get started or to step up their online presence is the overwhelm of options and systems. Worse yet, getting seen! It’s a jungle out there. Fortunately, I have the skills and knowledge to help guide you from confusion to clarity. Let me be your warrior… ninja… genie… concierge… butler. Whichever you fancy. You will have me, undivided.

PS. My nickname at the news publisher was “Web Goddess”. Just saying… 😉

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Services

 

Website Consulting

Want to start an online business presence and don’t know where to begin? Already have a website but want to improve it or just brainstorm some upgrade ideas? I know it may be challenging to choose the best direction or to navigate the myriad of services & apps out there. If you are a small to mid-sized business, let’s get in touch and I’ll help you sort it all out. At wherever stage you are with your website goals, I can help you fix, improve, or give friendly insights. I bring 18+ years of experience.

Web Design, Production & Management

I will find the best fit solutions for your unique project and assist with development, production & installation from start to finish. I will train you on how to manage basic updates via the easy-to-use content management system so you are independent and in control of your own game, I want you to feel empowered.

Occasional Superstar / Tag Team

Wearing too many hats and feeling overwhelmed by various aspects of running your online business? Wishing you had more time to be creative and grow your online business by off-loading some of the tasks to a trusted, conscious, reliable professional on a need-basis? Or already have a team of superstars and looking to bring one more on? Psst, look here!

Project Management

Coordinating all the various aspects of a web project takes time and know-how.  It often involves mediation between development, design and production teams. As a project manager, I can help communicate your goals – with the required technical lingo – and make sure development stays on track with specifications, quality, budget and timeline.

READY TO TALK?

 

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Contact

Shoot me an email using the form below

 

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