Yes, you heard right. It is like having your own online butler!

Offering unique, personable, on-demand, top-level online media services to small and mid-sized businesses.

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About

Aloha, my name is Tatiana Melo. I’ve been an Online Media Specialist for over 20 years.

In one of my previous life, I was a jewelry designer & reseller looking to get a website for my business. I had no idea how to get started, I was hoping for a savvy web designer Genie to drop into my life, get inside my head and download the exact project scope so I didn’t have to explain, execute, call me when it’s done. I was a one person business wearing all hats, and just needed to delegate this monumental part of the biz to someone who:

  • I trusted
  • Was creative as well as methodical
  • A good communicator
  • Accountable
  • Took the lead confidently so I could forget and move onto other things
  • Fair and didn’t charge me an arm & leg, after all I’m small start up
  • Taught me the basics so I could be independent and be able to manage my own updates. I’m very hands-on and did not want to depend on anyone to manage my online store

Tall order? Sounds familiar? Remember, Genie? Right.

I searched around for a while, didn’t get a match, felt overwhelmed, and with all the other aspects of the business tugging at me, I set the project aside for a later date. In that gestation period – and no magic lamp in sight – I decided to reframe the project’s blueprint and scale back on my expectations: I would hire someone qualified enough to build a basic framework with just the primary pages in place that I could recreate and take over from there. I also decided that I would learn code, design, marketing and SEO to step up my online game. As if I didn’t have enough already. But there you have it, that’s me.

Fast forward: the plan was a success, it was incredibly overwhelming but I accomplished the goal. In the process, I fell in love with the web world. I discovered that I could engage both creativity and logic, which are essential qualities for my personality. I had found my zone. I also loved the immediate satisfaction of creating something, pushing a button, and there it was! So I started my new online media business serving small to mid size businesses. Word carried, I had a flourishing boutique-style biz going. I found myself working with folks who I was once in their exact shoes. I related 100% with their challenges and needs, and knew how to put them at easy and get it done. I love it. And I loved more so the personable aspect of being a small biz working with another small biz, the close relationship with clients. And still do.

In a desire to challenge my skills, I eventually downsized my business in order to take an online producer position with my local news publisher. In 2 months I went from producer to manager of the online department. Here I go again wearing many hats, this time gigantic ones. This was the first time I worked alongside a team and discovered how incredibly enjoyable. I had the privilege to collaborate on a daily basis with reporters, editors, photo journalists, designers, marketing team… very fun. From then I went on to pursue other opportunities in online publishing, parleyed with my web services business.

So here I am, full circle. Only now, 20+ years later, much has changed. I’ve been through all the trends. The challenge I see now for a small business looking to get started or step up their online presence is the overwhelm of options and systems. And of course the new beast: data security.

It’s a crazy jungle out there! Fortunately, I have the skills and knowledge for survival and to help guide you from confusion to clarity. Let me be your warrior… ninja… genie… concierge… butler. Whichever you fancy. You will have me, undivided.

PS. My nickname at the news publisher was “Web Goddess”. Just saying… 😉

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Services

 

Website Consulting

Want to start an online businesses presence and don’t know where to begin? Already have an online presence but want to improve it or just get some ideas? I know it may be challenging to choose the best direction or to navigate the myriad of services & apps out there. If you are a small to mid-sized business, let’s get in touch and I’ll help you sort it all out. At wherever stage you are with your website goals, I can help you fix, improve, or give friendly insights. I bring 20+ years of experience.

Web Design, Production & Management

I will find the best fit solutions for your unique project, and assist with development, production, installation from start to finish. I will train you on how to manage basic updates via the easy-to-use content management system so you are independent and in control of your own game, I want you to feel empowered. However… If you still

Occasional Superstar / Tag Team

Wearing too many hats and feeling overwhelmed by various aspects of running your online business? Wishing you had more time to be creative and grow your online business by off-loading some of the tasks to a trusted and reliable professional on a need-basis? Or already have a team of superstars and looking to bring one more on? Lucky day!

Project Management

Coordinating all the various aspects of a web project takes time and know-how.  It often involves mediation between the development, design and production team. As a project manager, I can help communicate your goals – with the required technical lingo – and make sure development stays on track with specifications, quality, budget and timeline.

READY TO TALK?

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Contact

Shoot me an email using the form below

 

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